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Postage

Postage

Our prices on this site include Royal Mail small packets postage from the UK to Australia and New Zealand.

This service should take 10 to 24 working days from the date of despatch.  This can be delayed subject to customs inspections in the countries the parcel passes through.  Once we despatch the parcel delivery is then beyond our control so please leave at least 28 working days after you receive the desptach email from our system.  We do complete customs forms on each parcel so that customs delays are kept to a minimum and we do find most parcels are delivered in 10-12 working days.

At checkout you can change the postage drop down from the free option to a quicker delivery service that will occur a surcharge as displayed.  This is based on the weight of the item or items you have ordered.

If you want a big order of items it is worth contacting us using the contact us option as we can possible get a courier deal especially for the order.

If you have not received your parcel we will not send a replacement or refund you until 30 working days from despatch date has passed.  If you are not happy with this please do not order.

 

 

 

PayPal Acceptance Mark

 

If anyone has tried to email in the last couple of weeks our internet provider has been suffering DDoS attacks to its email servers.

They have been working hard to fix this but we have had no email whilst this is being sorted.  Normal website activity is uneffected only email.

If you need to contact us you can email

rkiddle@hotmail.com

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